Frequently Asked Questions

You can book a tour directly on our website. Just choose the desired date on the tour page under available dates and fill out the booking form. Once we receive your request, you'll get a confirmation email within 24 hours.

We accept payments by bank transfer, credit card (Visa, Mastercard), and PayPal. After your booking is confirmed, you'll receive a deposit invoice for 20% of the tour price. The remaining amount is due no later than 60 days before departure.

German, Austrian, and Swiss citizens can enter Mongolia visa-free for up to 30 days. For longer stays or other nationalities, a visa is required and can be applied for at the Mongolian embassy.

We strongly recommend comprehensive travel insurance including overseas health coverage, trip cancellation insurance, and coverage for adventure activities (motorbiking,horse riding, trekking). Emergency evacuation coverage is particularly important.

The Mongolian climate can vary a lot even in summer: up to 30 °C during the day, below 10 °C at night. We recommend layered clothing with rain protection, warm sleepwear, sturdy hiking boots, and sun protection. Depending on the sport, bring the appropriate protective gear. You’ll get a detailed packing list after booking, or you can find it under the 'Mongolia Info' section.

Our tours are suitable for people with normal everyday fitness. You don't have to be a top athlete, but keep in mind, 6 to 8 hours of off-road motorcycling, hiking, or horseback riding can be quite exhausting. Everyone has to realistically assess themselves. Some proper preparation, enduro training, or something similar beforehand also makes sense...

That’s of course possible. It’s best if you take out trip cancellation insurance before booking, so you have no risk in case of the relevant events. You can find the exact terms in our general terms and conditions.